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TOPIC: [SOLVED] Every article has same Like and Share numbers

[SOLVED] Every article has same Like and Share numbers 9 years 10 months ago #1975

  • greendome
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Thank you for your reply on the other thread.

Details of the problem:
All my K2 articles have the same 'Like' numbers (22,320 as of posting this thread) and they randomly change everyday. The site is under development, with no public access i.e. (password protected - details sent via contact us form) but its strange how so many people like this (page).

URL of page where you having problem:
URL and password details send via contact us form

Extension name and version being used:
KA Facebook Like and Share

Which other Facebook extensions you are using if question is related to Facebook extension:
None

Joomla version:
1.5.21

PHP version:
5.2.14

Debug text:

URL - sent via contact us form.
Array
(
[render_mode] => xfbml
[display_mode] => 1
[sectionID] =>
[categoryID] =>
[articleID] =>
[menu_display_mode] => 0
[menuIDs] =>
[show_on_frontpage] => 0
[show_on_blog] => 0
[display_location] => bottom
[display_order] => 1
[enable_share] => 1
[share_render_mode] => xfbml
[share_url] => 1
[button_type] => button
[display_options] => Array
(
[k2_latest_items] => k2_latest_items
[k2_items] => k2_items
)

[enable_like] => 1
[layout_style] => standard
[show_faces] => 1
[width] =>
[height] =>
[verb] => like
[font] =>
[colour_scheme] => light
[url_settings] => 0
[custom_url] =>
[wrapper_div_css] => display:-moz-inline-block; float:left; width:100%;
[fbshare_css] => display: -moz-inline-block; display:inline-block; float:left; overflow:hidden; margin:5px; height:5px;
[fblike_css] => float:left; margin:5px;
[social_graph_tags] => 0
[fb_admin_ids] =>
[fb_image_tag] => 1
[use_ids] => 1
[url_method] => article_url
[base_method] => 0
[custom_base] =>
[url_encode] => 1
[debug] => 1
[jRequest_option] => com_k2
[jRequest_view] => item
[jRequest_task] => 13about-us
[jRequest_layout] =>
[jRequest_id] => 13
[jRequest_item_id] => 0
[jRequest_cid] => 0
[jRequest_Itemid] => 0
)

Thank you in advance.

Imran
Last Edit: 9 years 10 months ago by khawaib.
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Re: Every article has same Like and Share numbers 9 years 10 months ago #1990

  • greendome
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Hi Guys,

Just wondering if you had the chance to troubleshoot the issue above.

Thank you,

Imran
Last Edit: 9 years 10 months ago by greendome.
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Re: Every article has same Like and Share numbers 9 years 10 months ago #2000

  • greendome
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Just wondering what sort of timescale am looking at please? I really need to get this sorted. Do you offer other paid support services to speed up the process?

Thank you,
Imran
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Re: Every article has same Like and Share numbers 9 years 10 months ago #2003

  • zaheerkaka
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We are implementing the system for paid support and memberships but its not implemented for all of the extensions yet.

I have tried to track your contact us form using your ID greendome but seems there is none. what ID or Email you used for it or please send it again in case we did not get it.

If counters are working fine with rest of the website pages then there is definitely something wrong with K2 URLs. Are you using any extensions for URLs?

Regards
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Re: Every article has same Like and Share numbers 9 years 10 months ago #2007

  • greendome
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I've just sent the details again via the contact us form - please could you confirm if you have received them?

Thank you.
Last Edit: 9 years 10 months ago by greendome.
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Re: Every article has same Like and Share numbers 9 years 10 months ago #2010

  • zaheerkaka
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Can not get through your authentication, the username/password did not work, says "Restricted Access".

Please test and send again, I will have a look tomorrow.

Regards
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Re: Every article has same Like and Share numbers 9 years 10 months ago #2011

  • greendome
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Please check message sent via the contact form again.

Kind regards,

Greendome
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Re: Every article has same Like and Share numbers 9 years 10 months ago #2014

  • khawaib
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i changed the settings in advanced parameters

Because website is in sub folder Base URL method needed to changed.

Base URL Method: Custom (Specify URL)
Custom Base: www.karima.org.uk
Use ID or Slug: Use ID
URL Encode: Use ID

You also have password restriction on your website that why I think you still see error message. When you go live it should fix it.

waslaam
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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