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TOPIC: Duration visibility comments

Duration visibility comments 10 years 2 months ago #5408

  • joseph3003
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We set up the social comments 6 months ago and apparently comments disappear after a certain time.

What could explain this? Is there a way to leave all comments ever posted visible?
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Re: Duration visibility comments 10 years 2 months ago #5414

  • zaheerkaka
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Hi,

Have you made any changes to the site, specially to your URLs. Facebook tracks comments using unique URLs of website so if you have made any changes make sure keep same URL structures.

Also please post extension version, Joomla version and URL of your website when posting in forum,

Thanks
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Re: Duration visibility comments 10 years 2 months ago #5418

  • joseph3003
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URL of the website:
www.eurochannel.com

Joomla version: 1.5.14

Have you made any changes to the site, specially to your URLs. Facebook tracks comments using unique URLs of website so if you have made any changes make sure keep same URL structures.

No.
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Re: Duration visibility comments 10 years 2 months ago #5428

  • khawaib
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make sure your website pages are HTML valid as Facebook will not be able to parse pages if they have errors on them:
validator.w3.org/check?verbose=1&uri=htt...emid%3D4%26lang%3Den
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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