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TOPIC: Duplicate box of comments

Duplicate box of comments 10 years 4 months ago #5182

  • bia_passos
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I have just bought your KA Social Comments Plugin. I have added to my website but the comment blocks are appearing twice in my content.

Any help would be greatly appreciated
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Re: Duplicate box of comments 10 years 4 months ago #5199

  • zaheerkaka
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Hi,

Please post your plugin version, Joomla version and website page URL.

Regards
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Re: Duplicate box of comments 10 years 4 months ago #5201

  • bia_passos
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URL: www.toquinhomma.com.br
Joomla: Vers√£o 1.5.24
plg_mod_facebooksocialcomments_v2.5.1_250911_0120
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Re: Duplicate box of comments 10 years 3 months ago #5212

  • zaheerkaka
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Thanks for details.

Had a look but dont see plugin activated on any pages. Can you enable it on a page and post link so we can test it.

Thanks
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Re: Duplicate box of comments 10 years 3 months ago #5228

  • bia_passos
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Now is enabled. But I don't want put when appear two comments.
I use another module that use a plugin facebook (you can see in the right of page).
Can you see quickly for me, pls?
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Re: Duplicate box of comments 10 years 3 months ago #5236

  • khawaib
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download JavaScriptSDK plugin from following post and update/install it.
www.khawaib.co.uk/forum/19-ka-facebook-s...licate-comments.html

test to see if it is okay after that.
Please include following information when posting for help:
Detail of problem, URL of page where you having problem, Extension name and version being used, Joomla version, PHP version

KA EXTENSIONS
Facebook Fanbox Pro | Social LinkedIn | Social Sharing | Facebook Like and Share | Facebook Social Comments | Facebook Recommendations | Facebook Like Stream
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Re: Duplicate box of comments 10 years 3 months ago #5243

  • bia_passos
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I installed this new version and nothing happened.
Still appear with two comments. :(
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Re: Duplicate box of comments 10 years 3 months ago #5249

  • zaheerkaka
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Seems to be fixed one our Dev server. Please send us contact us via contact form so we can have a look into it further.

Regards
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