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TOPIC: Problem of displaying the facebook comments

Problem of displaying the facebook comments 8 years 10 months ago #4785

  • dj_tuesto
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Hi:

I pay for your great extension but i have an issue that don´t display correctly the comments in the bottom part (i mean, shows the box, but when i put 2 or 3 comments, dont appear the first comment because it hides back of the bottom menu :S). Another problem i´ve got it´s when im enter inside a commented article from another facebook account, don´t displays the comments done in the firs facebook account(i.e. only shows me the comments i´ve done with the account im logged in on the computer :S). I hope you can help me soonest has possible with this pair of issues. thanks!
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Re: Problem of displaying the facebook comments 8 years 10 months ago #4799

  • dj_tuesto
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It seems like the KA staff answer to others and not me :S. Where it´s the support my friends?
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Re: Problem of displaying the facebook comments 8 years 10 months ago #4816

  • zaheerkaka
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Sorry for late reply, there were others queries that we had to reply to first as we reply according to the queue.

Tell us which version you are using and also show us your website URL.

Regards
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Re:Problem of displaying the facebook comments 8 years 10 months ago #4827

  • dj_tuesto
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Ufff, thank god you reply! By now i "solve" the issue but give me another one with KA facebook comments involved. Check in my page:

www.gtobeat.com/config

Under the first big banner, i have some articles, enter and check the issue. (also you can download a pack of image showing my problem: www.gtobeat.com/system/comments_issues.zip).

Im using this version of your extension:

mod_kafacebooksocialcomments_v2.2.1_250911_0120
plg_javascriptsdk_v3.3.3_240911_0141
plg_kafacebookcomments_v2.5.1_250911_0120

Joomla 1.5.22

I hope you can help me to solve soonest as posible. I appreciate very much, thanks!
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Re:Problem of displaying the facebook comments 8 years 10 months ago #4846

  • dj_tuesto
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If you need something else let me know! Thanks!
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Re:Problem of displaying the facebook comments 8 years 10 months ago #4848

  • zaheerkaka
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When there is no comment then there is a little bit of extra space below that comes from Facebook API to accommodate the input box when clicked.

The space under right column is a CSS issue, you will need to work with template CSS to make that column always long enough so that is equal to the height of left column.

Regards
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Re:Problem of displaying the facebook comments 8 years 10 months ago #4851

  • dj_tuesto
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Can you give a little tip or help? Im a little frustated with this by now. I was trying to solve it since you told me :S. I really aprecciate your help! thanks!
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Re:Problem of displaying the facebook comments 8 years 10 months ago #4885

  • zaheerkaka
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Hi,

You need to adjust template CSS to avoid these gaps, If comments are going behind other elements then that is a z-index property of CSS that will need adjustment.

Regards
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Re:Problem of displaying the facebook comments 8 years 10 months ago #4894

  • dj_tuesto
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this is solved about 5 days ago... i open another thread with my problem i hope you help me soonest has possible, thanks!
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