Khawaib Ahmed

I have around 16+ years of experience in developing business solutions using open source and proprietary technologies. 5+ years of experience with Microsoft Dynamics CRM, entities, views, dashboards, charts, configuration, customization, integration with external applications and OData API.

My goal is to continue exceeding the expectations of those I work with by adopting an entrepreneurial style and delivering expert consultative advice and solutions to find the best fit for clients.

What I Do

Team player

Responsible for developing world-class web applications while working side-by-side with designers, project managers, frontend developers, marketing, and other backend developers to create new features/websites mobile applications.

Web Design and Development

Designed and established user-friendly websites, including optimized check-out pages, resulting in increase in user clicks and customer purchases.


Experience in developing, testing, deploying and supporting websites and ecommerce applications. Developed features for corporate websites and eCommerce platforms that continually improve customer experience.


With experience of Microsoft Dynamics 365 Consultant with focus on CRM and customer engagement business enterprise applications - particularly sales, marketing & customer service and open source technologies I can contribute to projects from these different perspectives. Experience of working on web based solutions, including 3rd party integrations & API development and diverse knowledge of frameworks/CMSs. Experience of working teams of developers, stake holders and directly with clients as well.


Implemented technological solutions to solve business problems, created a schedule for analysis, implementation, and testing of the technology, and worked with in-house technical teams to ensure consistency of use.


Project and Clients


16+ Years of Experience

Around 16+ years of experience in developing business solutions using open source and proprietary technologies. 5+ years of experience with Dynamics 365, experience in business processes and functional requirements.

My goal is to continue exceeding the expectations of those I work with by adopting an entrepreneurial style and delivering expert consultative advice and solutions to find the best fit for clients.


June 2021 - Present
A Wholesale Business

Web Developer / Mobile Application Developer

I conducted a technical analysis of existing business requirements to develop an e-commerce website, a custom mobile application and a custom web application.  Developed and implemented many features to help improve business and generate revenue.

June 2007 - Dec. 2020

Dynamics 365 Functional and Developer Consultant

  • Worked closely with team members, Microsoft partners and internal stakeholders to implement Dynamics 365 solutions and migration from old CRM software.
  • Contributed to technical and many functional aspects of Dynamics 365 implementation.
  • Designed, developed and implemented solutions that fully met business requirements.
  • Using Dynamics 365 OData API integrated MS Dynamics 365 to internal and external websites.
  • Improved operations and data presentation by developing a number of complex branded SSRS reports that can be generated from Dynamics 365 by staff members.
  • I tested newly installed features, programs and applications to validate usability and operability.
  • Developed and managed techUK main website as well as internal and external web applications.
  • Integrated techUK visitor badge printing web application with Dynamics 365 that was used by events team to print badges for event attendees.
  • Provided ongoing staff support to learn Dynamics 365 after migration and trained them for data quality.
  • Created and maintained documentation and conducted user training while migrating and supporting the new CRM system.
  • Trained new hires and assisted them with Dynamics 365 and other tools used in organization.
  • Documented Knowledge base articles on defects and enhance requests in helpdesk.
  • Created and managed reports, charts and dashboards, forms, business process flows and customised look and feel of Dynamics 365 CRM where required.
  • Customised Ribbon/Command bar in Dynamics CRM using Ribbon Workbench.
  • Click Dimensions and Legacy Systems expertise to monitor marketing email features. Expertise to create Marketing lists (static, dynamics), Campaigns, Quick Campaigns, Email Templates.
  • Created Dynamics 365 Views, Entities, Fields, Forms and Charts as per requirements for business.
  • Worked with business teams to discuss, recommend, explain, and reconcile desired functionality and technology capabilities around Dynamics 365, Office 365, SharePoint, Azure and internal/external websites.
  • Experience of tools like Scribe for data mapping for data imports/exports. Performed data mapping and logic to receive data into Dynamics 365 from the legacy systems.
  • Experience of working with Dynamics 365, Azure Administration & Implementation of Azure VMs, Dynamics 365 Data Management, Dynamics 365 reports (SSRS), Dynamics 365 Data Entities, Office 365, SQL, Scribe, Click Dimensions, XRM Toolbox and Fetch XML Builder.

Nov. 2012 - June 2013
Marvi Kids Limited

Web Consultant / Developer

I analysed requirements and designed, developed, and implemented software applications. I used various technologies, including JavaScript, to make code repairs and optimise websites. I handled bugs and resolved problems.

July 2011 - Feb. 2012
Style Aloud

Web Developer

I co-founded the Style Aloud business and developed an online e-Commerce system using Magento. While working for StyleAloud I learned Magento 1 and 2 developments, migrations to version 2, integrations with other API's and payment gateways, and PCI compliance.

Mar 2010 - Mar 2011

Web developer

I added new features to the Wizzit website builder platform and fixed bugs. I worked with other developers to improve usability and existing template designs.

Feb 2009 - Dec 2009
Simple Life Forms

Facebook Application Developer

At Simple Life Forms I worked with a team of developers on the integration of a web application with the Facebook SDK. I was also involved in designing a front-end user interface for a game.

Jan 2008 - Dec 2008

Marketing Administrator

Assisted in the design and preparation of regularly scheduled newsletters. I managed and updated Steljes website (Umbraco CMS). I performed analysis, evaluations, and updates on other company websites and proposed solutions for upgrades and possible security risks.

2007- 2008
Paradex Computing Ltd

Web Designer/Developer

I was responsible for developing websites from requirements to testing and deployment. I gained experience in working with clients to gather requirements, designing, proto-typing, and delivering final websites. I gained experience in PHP, Ubuntu, MySQL, and Content Management Systems, e.g. Joomla, Drupal, and WordPress. I also worked with Magento E-Commerce and Adobe software for graphic designs.

2006 - 2007
London Borough of Camden

IT Support Officer

I worked as IT Technician and provided support services to schools managed by the Children, Schools and Families ICT Service of the London Borough of Camden.

  • Assisted experienced technicians and engineers with day-to-day tasks.
  • Participated in the planning of departmental software and hardware rollouts.
  • Assisted users with technical queries, new equipment and software etc.

Non for profit organisations

Non for profit Projects

While working on full-time jobs, I was also involved in many not-for-profit projects for various clients. Some of them were charity projects where I worked for free, and some were paid. I also developed and listed free and paid extensions for the Joomla Content Management System. Extensions on Joomla Content Management System.


University of Greenwich

Bachelor of Engineering

Computer Systems & Network Communications

Web Application Technologies, Network Infrastructures for Distributed Applications, Network Management, Project Management, Mobile Computing, Network Implementation, Security & Management Project.

West London College

Advanced Diploma

ACP Advanced Diploma in Computer Science


Microsoft Learn

Learn the fundamentals of Microsoft Dynamics 365 Marketing

  • Explore Dynamics 365 Marketing
  • Explore other marketing capabilities and apps

Microsoft Learn

Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps

  • Navigate the Dynamics 365 customer engagement apps
  • Explore common Dynamics 365 activities and integration options

Key Skills

Microsoft Dynamics 365


Microsoft SharePoint


Power BI






Dynamics 365 OData API


Ribbon Workbench


Dynamics Portal (ADX Studio)


SSRS Resports


Click Dimensions




Web Development Skills





Web Development


Mobile Application Development




Graphic Design


JavaScript & JQuery














Get in Touch

London, UK

Freelance Available

How Can I Help You?