Khawaib Ahmed

Web Developer / Mobile Application Developer

I conducted a technical analysis of existing business requirements to develop an e-commerce website, a custom mobile application and a custom web application.  Developed and implemented many features to help improve business and generate revenue.

Dynamics 365 Functional and Developer Consultant

• Worked closely with team members, Microsoft partners and internal stakeholders to implement Dynamics 365 solutions and migration from old CRM software.
• Contributed to technical and many functional aspects of Dynamics 365 implementation.
• Designed, developed and implemented solutions that fully met business requirements.
• Using Dynamics 365 OData API integrated MS Dynamics 365 to internal and external websites.
• Improved operations and data presentation by developing a number of complex branded SSRS reports that can be generated from Dynamics 365 by staff members.
• I tested newly installed features, programs and applications to validate usability and operability.
• Developed and managed techUK main website as well as internal and external web applications.
• Integrated techUK visitor badge printing web application with Dynamics 365 that was used by events team to print badges for event attendees.
• Provided ongoing staff support to learn Dynamics 365 after migration and trained them for data quality.
• Created and maintained documentation and conducted user training while migrating and supporting the new CRM system.
• Trained new hires and assisted them with Dynamics 365 and other tools used in organization.
• Documented Knowledge base articles on defects and enhance requests in helpdesk.
• Created and managed reports, charts and dashboards, forms, business process flows and customised look and feel of Dynamics 365 CRM where required.
• Customised Ribbon/Command bar in Dynamics CRM using Ribbon Workbench.
• Click Dimensions and Legacy Systems expertise to monitor marketing email features. Expertise to create Marketing lists (static, dynamics), Campaigns, Quick Campaigns, Email Templates.
• Created Dynamics 365 Views, Entities, Fields, Forms and Charts as per requirements for business.
• Worked with business teams to discuss, recommend, explain, and reconcile desired functionality and technology capabilities around Dynamics 365, Office 365, SharePoint, Azure and internal/external websites.
• Experience of tools like Scribe for data mapping for data imports/exports. Performed data mapping and logic to receive data into Dynamics 365 from the legacy systems.
• Experience of working with Dynamics 365, Azure Administration & Implementation of Azure VMs, Dynamics 365 Data Management, Dynamics 365 reports (SSRS), Dynamics 365 Data Entities, Office 365, SQL, Scribe, Click Dimensions, XRM Toolbox and Fetch XML Builder.

Web Consultant / Developer

I analysed requirements and designed, developed, and implemented software applications. I used various technologies, including JavaScript, to make code repairs and optimise websites. I handled bugs and resolved problems.

Web Developer

I co-founded the Style Aloud business and developed an online e-Commerce system using Magento. While working for StyleAloud I learned Magento 1 and 2 developments, migrations to version 2, integrations with other API's and payment gateways, and PCI compliance.

Web developer

I added new features to the Wizzit website builder platform and fixed bugs. I worked with other developers to improve usability and existing template designs.

Facebook Application Developer

At Simple Life Forms I worked with a team of developers on the integration of a web application with the Facebook SDK. I was also involved in designing a front-end user interface for a game.

Marketing Administrator

Assisted in the design and preparation of regularly scheduled newsletters. I managed and updated Steljes website (Umbraco CMS). I performed analysis, evaluations, and updates on other company websites and proposed solutions for upgrades and possible security risks.

Web Designer/Developer

I was responsible for developing websites from requirements to testing and deployment. I gained experience in working with clients to gather requirements, designing, proto-typing, and delivering final websites. I gained experience in PHP, Ubuntu, MySQL, and Content Management Systems, e.g. Joomla, Drupal, and WordPress. I also worked with Magento E-Commerce and Adobe software for graphic designs.

IT Support Officer

I worked as IT Technician and provided support services to schools managed by the Children, Schools and Families ICT Service of the London Borough of Camden.

• Assisted experienced technicians and engineers with day-to-day tasks.
• Participated in the planning of departmental software and hardware rollouts.
• Assisted users with technical queries, new equipment and software etc.

Non for profit Projects

While working on full-time jobs, I was also involved in many not-for-profit projects for various clients. Some of them were charity projects where I worked for free, and some were paid. I also developed and listed free and paid extensions for the Joomla Content Management System. Extensions on Joomla Content Management System.

Bachelor of Engineering

Computer Systems & Network Communications

Advanced Diploma

ACP Advanced Diploma in Computer Science

Learn the fundamentals of Microsoft Dynamics 365 Marketing

• Explore Dynamics 365 Marketing
• Explore other marketing capabilities and apps

Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps

• Navigate the Dynamics 365 customer engagement apps
• Explore common Dynamics 365 activities and integration options